Privacy Policy
Learn how we collect, use, and protect your personal information when you use NakedTurtle IPTV services.
Last Updated: May 1, 2025
1. Introduction
NakedTurtle IPTV ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
By using our service, you are consenting to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
2.1 Personal Data
Personally identifiable information that you voluntarily provide to us when registering for our service, such as:
- Email address
- First and last name
- Payment information (processed through secure third-party payment processors)
- Username and password
- IP address
2.2 Usage Data
Information our servers automatically collect when you access our service, such as:
- Your device's IP address
- Browser type and version
- Operating system
- The pages or features of our service that you browse and the time spent on those pages or features
- The frequency with which you use our service
- Other diagnostic data
2.3 Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. For more information about how we use cookies, please refer to our Cookie Policy section below.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Create and manage your account
- Process payments and subscriptions
- Provide and maintain our service
- Notify you about changes to our service
- Allow you to participate in interactive features of our service when you choose to do so
- Provide customer support
- Monitor the usage of our service
- Detect, prevent, and address technical issues
- Improve our website and services
- Send you promotional emails about new products, special offers, or other information we think you may find interesting
- Enforce our terms, conditions, and policies
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Third-Party Service Providers
We may share your information with third-party service providers to:
- Facilitate our service
- Provide the service on our behalf
- Perform service-related services
- Assist us in analyzing how our service is used
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Cookie Policy
Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
6.1 Types of Cookies We Use
Type of Cookie | Purpose |
---|---|
Session Cookies | These are temporary cookies that expire when you close your browser. They enable our website to recognize you as you navigate between pages. |
Persistent Cookies | These remain on your device until they expire or you delete them. They enable our website to remember your preferences for your next visit. |
Necessary Cookies | These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. |
Preferences Cookies | These cookies allow our website to remember choices you have made in the past, like what language you prefer or what your user name and password are so you can automatically log in. |
Analytics Cookies | These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. |
Marketing Cookies | These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. |
6.2 Your Cookie Choices
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
7. Children's Privacy
Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
8.1 Access and Update
You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account and visiting your account profile page.
8.2 Deletion
You have the right to request the deletion of your personal information. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
8.3 Object and Restrict
You have the right to object to our processing of your personal data and to restrict our processing of your personal data under certain circumstances.
8.4 Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
9. Third-Party Websites
Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
10. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy, please contact us at [email protected] or through our contact page.